Privacy Policy

Welcome to Fepaji. We specialize in bespoke tailoring and custom-made classic suits, and we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our tailoring services.

1. Information We Collect

1.1 Personal Information

When you engage our custom tailoring services or interact with our website, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and billing/shipping address
• Measurement Data: Body measurements, fitting preferences, and style selections for custom suit creation
• Payment Information: Credit card details, billing information, and transaction history
• Account Information: Username, password, and profile preferences if you create an account
• Communication Records: Correspondence, consultation notes, and service requests

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

• IP address and browser type
• Device information and operating system
• Pages viewed and time spent on our website
• Referring website addresses and clickstream data
• Cookies and similar tracking technologies

2. How We Use Your Information

Fepaji uses the collected information for various purposes, including:

1. Service Delivery: To create custom-tailored suits according to your specifications and measurements
2. Order Processing: To process transactions, manage orders, and arrange deliveries
3. Customer Communication: To respond to inquiries, provide customer support, and send appointment reminders
4. Service Improvement: To enhance our tailoring services, website functionality, and customer experience
5. Marketing Communications: To send promotional materials, special offers, and updates about our services (with your consent)
6. Legal Compliance: To comply with applicable laws, regulations, and legal processes
7. Fraud Prevention: To detect, prevent, and address security issues and fraudulent activities

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in business operations (payment processors, shipping companies, fabric suppliers)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: With your explicit permission for specific purposes

4. Data Security

Fepaji implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for marketing communications at any time

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Measurement data may be retained to facilitate future orders and alterations.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

Fepaji reserves the right to update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.